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OUR BESPOKE SERVICE

The Process for Bespoke Orders Explained...

 

1. CONTACT US...

The first step is to contact us via phone or email with your design brief. If you have photos of any specific details for your design, or perhaps you are trying to emulate the outfit worn by a specific person, we will gladly accept them into the design process. We will discuss the fabric options and finishing details, such as personalised embroidery. If you have a special fabric you would like to use, we can discuss this now as well.

3. THE GARMENT WILL BE CONSTRUCTED...

After the design has been finalised, fabrics chosen and measurements supplied, the next step is the garment construction. At this point we will require a 10% deposit to be paid. Construction usually takes 2-3 weeks, depending on the workload of other projects at the time of your order. We will be in touch, should this affect your order.

2. THE DESIGN WILL BE CREATED...

We will take all the detail provided by you, and create sketches of the garment. Fabric samples will be sent out for a choice to be made. You will have time to reflect on the design and any changes can be made now to the design. It is at this point that you will need to provide measurements for the creation of the pattern. This involves filling out a form with the specific measurements we require.

4. THE GARMENT WILL BE DELIVERED...

Once completed, it will be sent recorded delivery and will arrive 2-3 days after dispatch. You now have the time to try the garment, check the details and fit. If, for any reason, you're not satisfied you will need to get back in touch with us. We cannot accept returns on bespoke pieces, but we will undertake alterations on design and fit, where possible. You will need to return the garment and once finished, we will in-turn return to you.

Your experience on our site is important to us. Please get in touch with any additional questions or comments you may have.